Support

Wish Software is justifiably proud of the technical support provided with its products and is considered one of the best in the industry.

All our software development staff and technical support personnel have spent considerable time in the field - totalling 34 years and counting! That means we understand the pressures you face and therefore we don't just supply product support and software updates in double quick time, we also bring to bear our considerable expertise to advise on general CAD, GIS, processing and charting queries to keep you moving.

For example
Need a new data format added? We'll add it to our software, usually within 24 hours...
Starting a new project and want to know how to set it up? Contact us and we'll guide you through the whole process...

Support References available on request.

Maintenance

All product purchases include an Initial Software Annual Maintenance Agreement (SAMA) that is valid for one year and renewable annually.

The SAMA includes all product updates, technical support and feature requests for a calendar year.

Feature requests are generally provided free of charge unless functionality requested is considered very company specific.